dreamtapLet's talk

Independent digital studio Automation, made useful.

Make room
for better work.

I build n8n workflows, customer chat assistants and custom AI websites that take repetitive work off your team's hands.

Tell me what slows you down Talk directly with Mihai. Start with one useful project.
Less copying. Fewer missed messages. A clearer working day.See what we can change
A business owner at work in a sunlit studio
Built around people

A little less admin.
A lot more headspace.

Where the time goes

Your tools are busy.
They should be helping.

You're answering delivery questions in Instagram, copying invoices into Google Sheets and searching Gmail for the latest client brief.

I connect those steps so your team doesn't have to carry the same information from one screen to another.

A little help along the way

Good work deserves
a smooth handoff.

From the first customer message to the right person.
Less carrying things from one place to another.

A handmade blue origami bird beside an envelope and a ceramic letter tray
  1. 01A customer reaches out.
  2. 02The details find their place.
  3. 03Your team takes it from here.

01 / n8n automation

The work between your tools

One request.
Everything in motion.

With n8n, a website enquiry can create a HubSpot contact, add a row in Google Sheets and notify your team in Slack. AI can help read the request before it's routed.

Example / enquiry to follow-upDesigned around your process
  1. ↙1. Enquiry arrivesGmail or website form
  2. n8n2. Details are checkedMissing fields get flagged
  3. ↗3. CRM is updatedOne HubSpot contact
  4. ✓4. Your team takes overSlack summary + next action
Approval when it matters

Quotes, refunds and unusual requests can wait for a person before anything is sent.

Hand-painted illustration of people passing a document between desks

A useful handoff includes the customer's question, the original Gmail message and the next action. Your team shouldn't have to hunt for the context.

Stop entering the same details twice.

For example: take an approved Gmail invoice and record its date, supplier and total in Google Sheets.

Know when something needs you.

If a HubSpot update fails, alert your team in Slack instead of quietly losing the enquiry.

Start with the repeatable work.

Start with your Monday sales report or appointment reminders from Google Calendar. Clear rules make a good first project.

From scattered to sorted

Keep your tools.
Lose the copy-paste.

Show me one recurring job. We'll map its steps and test missing fields, duplicate enquiries and failed connections before it runs without you.

Let's map your first workflow
Hands arranging paperwork beside a laptop
A clearer way through the day.
Look inside the workflow concept
Concept diagram showing customer support routing, human review and CRM updates
A visual concept for a support workflow, not a screenshot of a deployed n8n project.

02 / Customer conversations

Be helpful before you get back

A useful answer.
Even when you're busy.

Someone asks about delivery at 10pm. Your website assistant can answer from your approved policy, collect an order number and leave your team a useful summary for the morning.

Hand-painted scene of a shop owner helping a customer
WebsiteInstagramWhatsAppMessenger

Meet customers
where they already are.

Customers might start on Instagram and follow up on WhatsApp. We can scope assistants for these channels and your website, checking each account's official integration and messaging rules first.

  • Answer repeated questions without making people search.
  • Collect enough detail for a useful follow-up.
  • Hand off to a person with the conversation attached.

Availability depends on your accounts, platform permissions and API limits. Important or uncertain answers go to a person.

Atelier customer careIllustrative assistant demo
AI

Hi! I can help with delivery, appointments or finding the right person.

Do you deliver outside the city?

Yes, we deliver across the country. Standard delivery takes 3-5 working days. If you're ordering for a specific date, I can pass the details to our team.

Based on: approved delivery policy
A boutique owner checking her phone at the counterKeep your attention on the person in front of you.

Helpful by design

Your tone.
Your knowledge.
A sensible handoff.

Send me 10 common questions, with personal details removed. We'll use your answers to test what the assistant can handle and what it should pass to you.

Talk about your customer messages

03 / Custom AI websites

A place for the whole picture

Your business.
In one useful workspace.

Give clients a place to upload a PDF, check an approval or find their project status. Your team gets a workspace built around its own documents and decisions.

Two colleagues reviewing documents together at a tableBuilt for the way your team works.
Example / internal knowledgePrivate workspace
Illustration of a colleague finding a document in organised folders

Ask the files.
Check the source.

What did we agree with North Studio?

The launch scope includes a 5-page website and a client enquiry form. Photography is supplied by the client.

Scope of work.pdf - page 2
EXAMPLE SOURCE EXCERPT

Deliverables: five website pages, enquiry form and mobile layouts. Client to supply final photography.

Answers should cite the files they use. Missing or conflicting information should be flagged, not invented.

Illustration of two collaborators reviewing and approving a project
Client portal / exampleNorth Studio
NS
Website launchEverything for this project
  • Signed proposalReceived
  • Brand photographs3 of 5 received
  • Homepage review28 Sep 2026
Next step

Ask the client for the remaining photographs before the design review.

Client portals that keep projects moving.

Your client uploads 3 photographs. The portal shows what's still missing, while an AI summary helps your team catch up before the review.

Illustration of a creative arranging photographs on a content calendar
Content workspace / exampleThis week
MON
28
New collectionInstagram - draft prepared
Review
WED
30
Customer storyWebsite - source notes attached
In progress
FRI
02
Weekly updateLinkedIn - approved copy
Approved

Your approval stays between a draft and a published post.

A calmer way to organise content.

Plan Monday's Instagram post and Friday's LinkedIn update beside the source photographs. AI can prepare a draft; your team approves it.

What better can look like

Small changes.
More room in your day.

Less re-entering

Move approved details from Gmail to Google Sheets.

Earlier answers

Answer the delivery question that arrives at 10pm.

Easier to find

Find the relevant paragraph in a client's PDF.

Time for clients

Spend less of Monday assembling the weekly report.

You stay in charge

Keep approvals and human handoffs where they belong.

Beyond the idea

What others
have measured.

Published research and company case studies show where automation can help. These are external examples, not DreamTap client results or a forecast for your business.

n8n case study / Delivery Hero

200hours / month

Less time locked out of work.

Delivery Hero reported reducing average account lockout time from 35 to 20 minutes through an n8n workflow with manager approval.

Read the company case study
NBER research digest / 2023

~14% higher productivity

Useful support for human agents.

In a study of roughly 5,000 support agents at one software company, AI-assisted agents resolved more issues per hour. Benefits varied with experience.

Read the research summary
n8n case study / BeGlobal

~10× offer capacity

More time to prepare useful offers.

BeGlobal's implementation partner reported a move from about 50 to almost 500 offers per year, using a custom frontend and n8n. This is offer volume, not revenue growth.

Read the company case study

A practical starting point

One job worth
doing differently.

We don't need to rebuild your whole business. Start with a task that happens often enough to measure.

A working desk with a laptop and handwritten notes
  1. 01

    Show me the real work.

    Show me a recent enquiry in Gmail or Instagram. We'll trace the work and check whether automation is the right answer.

  2. 02

    Agree on a small, clear scope.

    Pick 1 workflow and a measure we can compare before and after. I'll explain access, data handling and running costs.

  3. 03

    Test it with real situations.

    We'll test normal requests, missing details and failures. You compare the time and answer quality with your current process.

  4. 04

    Make it easy to own.

    You'll get a walkthrough and documentation. We agree on maintenance and monitoring before handover.

A few sensible questions

Before we start.

Do I need to replace my current tools?

Usually not. We'll check what your tools support, including access and API limits, before recommending a change.

Will an AI assistant make things up?

Yes, AI can be wrong. We use approved sources and test questions, then route uncertain answers to your team. Refunds and sensitive decisions should need your approval.

What does it cost to build and run?

I'll quote the build after we've mapped the job. Hosting, n8n, AI usage and messaging charges are separate running costs. We'll check those before you commit.

Can you build a website around our own process?

Yes. A client portal, document workspace or customer website can be built to your process. We'll agree who can access each file and what the AI is allowed to do.

Mihai / DreamTap

Independent builder. Direct conversation.

What could your team
do with less admin?

Send me the task you're tired of repeating.
I'll help you work out a sensible first step.

Let's talk on LinkedIn