From the first customer message to the right person. Less carrying things from one place to another.
Scroll to deliver the message ↓
01A customer reaches out.
02The details find their place.
03Your team takes it from here.
01 / n8n automation
The work between your tools
One request. Everything in motion.
With n8n, a website enquiry can create a HubSpot contact, add a row in Google Sheets and notify your team in Slack. AI can help read the request before it's routed.
Example / enquiry to follow-upDesigned around your process
↙1. Enquiry arrivesGmail or website form
n8n2. Details are checkedMissing fields get flagged
↗3. CRM is updatedOne HubSpot contact
✓4. Your team takes overSlack summary + next action
Approval when it matters
Quotes, refunds and unusual requests can wait for a person before anything is sent.
A useful handoff includes the customer's question, the original Gmail message and the next action. Your team shouldn't have to hunt for the context.
Stop entering the same details twice.
For example: take an approved Gmail invoice and record its date, supplier and total in Google Sheets.
Know when something needs you.
If a HubSpot update fails, alert your team in Slack instead of quietly losing the enquiry.
Start with the repeatable work.
Start with your Monday sales report or appointment reminders from Google Calendar. Clear rules make a good first project.
From scattered to sorted
Keep your tools. Lose the copy-paste.
Show me one recurring job. We'll map its steps and test missing fields, duplicate enquiries and failed connections before it runs without you.
Look inside the workflow concept+A visual concept for a support workflow, not a screenshot of a deployed n8n project.
02 / Customer conversations
Be helpful before you get back
A useful answer. Even when you're busy.
Someone asks about delivery at 10pm. Your website assistant can answer from your approved policy, collect an order number and leave your team a useful summary for the morning.
WebsiteInstagramWhatsAppMessenger
Meet customers where they already are.
Customers might start on Instagram and follow up on WhatsApp. We can scope assistants for these channels and your website, checking each account's official integration and messaging rules first.
Answer repeated questions without making people search.
Collect enough detail for a useful follow-up.
Hand off to a person with the conversation attached.
Availability depends on your accounts, platform permissions and API limits. Important or uncertain answers go to a person.
a.
Atelier customer careIllustrative assistant demo
AI
Hi! I can help with delivery, appointments or finding the right person.
Do you deliver outside the city?
Yes, we deliver across the country. Standard delivery takes 3-5 working days. If you're ordering for a specific date, I can pass the details to our team.
Based on: approved delivery policy
Try a question. These are example replies, not a live service.
Keep your attention on the person in front of you.
Helpful by design
Your tone. Your knowledge. A sensible handoff.
Send me 10 common questions, with personal details removed. We'll use your answers to test what the assistant can handle and what it should pass to you.
Give clients a place to upload a PDF, check an approval or find their project status. Your team gets a workspace built around its own documents and decisions.
Built for the way your team works.
Example / internal knowledgePrivate workspace
Ask the files. Check the source.
⌕ What did we agree with North Studio?
The launch scope includes a 5-page website and a client enquiry form. Photography is supplied by the client.
Deliverables: five website pages, enquiry form and mobile layouts. Client to supply final photography.
Answers should cite the files they use. Missing or conflicting information should be flagged, not invented.
Client portal / exampleNorth Studio
NS
Website launchEverything for this project
Signed proposalReceived
Brand photographs3 of 5 received
Homepage review28 Sep 2026
Next step
Ask the client for the remaining photographs before the design review.
Client portals that keep projects moving.
Your client uploads 3 photographs. The portal shows what's still missing, while an AI summary helps your team catch up before the review.
Content workspace / exampleThis week
MON 28
New collectionInstagram - draft prepared
Review
WED 30
Customer storyWebsite - source notes attached
In progress
FRI 02
Weekly updateLinkedIn - approved copy
Approved
Your approval stays between a draft and a published post.
A calmer way to organise content.
Plan Monday's Instagram post and Friday's LinkedIn update beside the source photographs. AI can prepare a draft; your team approves it.
What better can look like
Small changes. More room in your day.
Less re-entering
Move approved details from Gmail to Google Sheets.
Earlier answers
Answer the delivery question that arrives at 10pm.
Easier to find
Find the relevant paragraph in a client's PDF.
Time for clients
Spend less of Monday assembling the weekly report.
You stay in charge
Keep approvals and human handoffs where they belong.
Beyond the idea
What others have measured.
Published research and company case studies show where automation can help. These are external examples, not DreamTap client results or a forecast for your business.
n8n case study / Delivery Hero
200hours / month
Less time locked out of work.
Delivery Hero reported reducing average account lockout time from 35 to 20 minutes through an n8n workflow with manager approval.
BeGlobal's implementation partner reported a move from about 50 to almost 500 offers per year, using a custom frontend and n8n. This is offer volume, not revenue growth.
We don't need to rebuild your whole business. Start with a task that happens often enough to measure.
01
Show me the real work.
Show me a recent enquiry in Gmail or Instagram. We'll trace the work and check whether automation is the right answer.
02
Agree on a small, clear scope.
Pick 1 workflow and a measure we can compare before and after. I'll explain access, data handling and running costs.
03
Test it with real situations.
We'll test normal requests, missing details and failures. You compare the time and answer quality with your current process.
04
Make it easy to own.
You'll get a walkthrough and documentation. We agree on maintenance and monitoring before handover.
A few sensible questions
Before we start.
Do I need to replace my current tools?+
Usually not. We'll check what your tools support, including access and API limits, before recommending a change.
Will an AI assistant make things up?+
Yes, AI can be wrong. We use approved sources and test questions, then route uncertain answers to your team. Refunds and sensitive decisions should need your approval.
What does it cost to build and run?+
I'll quote the build after we've mapped the job. Hosting, n8n, AI usage and messaging charges are separate running costs. We'll check those before you commit.
Can you build a website around our own process?+
Yes. A client portal, document workspace or customer website can be built to your process. We'll agree who can access each file and what the AI is allowed to do.
Mihai / DreamTap
Independent builder. Direct conversation.
What could your team do with less admin?
Send me the task you're tired of repeating. I'll help you work out a sensible first step.